MunjazStrategy & projects
MunjazPMO PLATFORMRiyadh ChamberImpediments with severity, root cause, action time limits (OLA) and escalation.
of 28 in scope
need daily follow-up
escalate on the next run
above the project manager
until 2026-11-04
Every impediment has an action time limit by severity (critical 24 h, high 72, medium 120, low 240). When it runs out with no action, the engine lifts it one rung and starts a new limit.
Click a level to filter the register
The impediment, its severity, impact, root cause, action, owner, due date, escalation level and resolution.
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ISS-0107 Data classification for new e-services not yet approved | My Business Portal 2.0 — the Unified Member Journey | Medium | 22 hours overTime limit passed | Project manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, My Business Portal 2.0P-005s.alghamdi@chamber.sa | In 15 days2026-11-122 Jumada II 1448 AH | Open |
ISS-0103 Two vendor integration engineers withdrawn with no replacement | My Business Portal 2.0 — the Unified Member Journey | High | 4 hours overTime limit passed | Programme manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, My Business Portal 2.0P-005s.alghamdi@chamber.sa | 3 days overdue2026-10-2514 Jumada I 1448 AH | Overdue |
ISS-0118 Conference and general-assembly hall designs awaiting approval | The Chamber’s New Headquarters Building | Medium | 4 hours overTime limit passed | Project manager | Eng. Ibrahim A. Al-GhamdiEng. Ibrahim A. Al-GhamdiDirector, Engineering Supervision of Construction ProjectsP-036i.alghamdi@chamber.sa | In 10 days2026-11-0727 Jumada I 1448 AH | Open |
ISS-0127 Trenching permit suspended in Al-Rawdah district | Unified Enterprise Network for HQ & the Branches | Medium | 3 hours overTime limit passed | Project manager | Eng. Omar H. BawazirEng. Omar H. BawazirDirector, IT InfrastructureP-024o.bawazir@chamber.sa | 10 days overdue2026-10-187 Jumada I 1448 AH | Open |
ISS-0105 Automated test coverage below 60% | My Business Portal 2.0 — the Unified Member Journey | Medium | 1 hour left | Project manager | Joud N. Al-AhmadiJoud N. Al-AhmadiQA & Testing SpecialistP-033j.alahmadi@chamber.sa | In 18 days2026-11-155 Jumada II 1448 AH | Open |
ISS-0116 Excavation clashing with a high-voltage line in zone 4 | The Chamber’s New Headquarters Building | High | 1 hour left | PMO director | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction Projects & BuildingsP-020a.asiri@chamber.sa | 7 days overdue2026-10-2110 Jumada I 1448 AH | Escalated |
ISS-0113 Site labour stopped for 4 days over late wages | Converting the Current Headquarters into a Member Services Centre & Committee Rooms | Critical | 19 hours left | Executive committee | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@chamber.sa | 6 days overdue2026-10-2211 Jumada I 1448 AH | Escalated |
ISS-0109 Façade works stopped — samples not approved | Training & Employment Centre Complex | Critical | 20 hours left | Executive committee | Eng. Shahad M. Al-MalkiEng. Shahad M. Al-MalkiSenior Project Manager — Buildings & FacilitiesP-022s.almalki@chamber.sa | 16 days overdue2026-10-121 Jumada I 1448 AH | Escalated |
ISS-0112 Decision on payment certificate 25 delayed | Training & Employment Centre Complex | Medium | 21 hours left | Project manager | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@chamber.sa | Due tomorrow2026-10-2918 Jumada I 1448 AH | Open |
ISS-0101 Shared Nafath test environment down for 9 days | My Business Portal 2.0 — the Unified Member Journey | High | 21 hours left | PMO director | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@chamber.sa | In 2 days2026-10-3019 Jumada I 1448 AH | Escalated |
ISS-0102 Vendor late delivering updated Government Service Bus interface specs | My Business Portal 2.0 — the Unified Member Journey | Medium | 22 hours left | Project manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, My Business Portal 2.0P-005s.alghamdi@chamber.sa | In 3 days2026-10-3120 Jumada I 1448 AH | Open |
ISS-0124 Progress reports not updated for 6 weeks | Smart Access, Visitor & Event Management at HQ & the Branches | Medium | 22 hours left | Project manager | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@chamber.sa | 9 days overdue2026-10-198 Jumada I 1448 AH | Overdue |
ISS-0121 Foundation works stopped pending building permits | Chamber Branch & Manufacturers’ Service Centre — Second Industrial City | High | 22 hours left | PMO director | Eng. Fahad T. Al-SulamiEng. Fahad T. Al-SulamiSenior Project Manager — Branches & Service CentresP-023f.alsulami@chamber.sa | 8 days overdue2026-10-209 Jumada I 1448 AH | Escalated |
ISS-0114 Leak in the underground water tanks during the water-tightness test | Converting the Current Headquarters into a Member Services Centre & Committee Rooms | High | 23 hours left | Project manager | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@chamber.sa | In 5 days2026-11-0222 Jumada I 1448 AH | Open |
ISS-0110 Skilled-labour shortage at the MEP subcontractor | Training & Employment Centre Complex | High | 27 hours left | Project manager | Eng. Adel S. Al-AmoudiEng. Adel S. Al-AmoudiSenior Site Engineer (Contractor)P-043a.alamoudi@chamber.sa | In 2 days2026-10-3019 Jumada I 1448 AH | Open |
ISS-0123 Excavation at axis 14 stopped by groundwater | The Chamber’s Investment Building — Business Tower on King Fahd Road | High | 43 hours left | Project manager | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction Projects & BuildingsP-020a.asiri@chamber.sa | In 3 days2026-10-3120 Jumada I 1448 AH | In progress |
ISS-0115 Incomplete bills of quantities attached to certificate 33 | Converting the Current Headquarters into a Member Services Centre & Committee Rooms | Medium | 45 hours left | Project manager | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@chamber.sa | In 3 days2026-10-3120 Jumada I 1448 AH | Open |
ISS-0119 My Business fee-collection integration test failed a second time | Chamber ERP on Dynamics 365 | High | 45 hours left | Project manager | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | In 4 days2026-11-0121 Jumada I 1448 AH | Open |
ISS-0106 Accessibility (WCAG) findings on the membership application forms | My Business Portal 2.0 — the Unified Member Journey | Low | 45 hours left | Project manager | Maha F. Al-KhathamiMaha F. Al-KhathamiFront-end Developer (Contractor)P-044m.alkhathami@chamber.sa | In 23 days2026-11-2010 Jumada II 1448 AH | In progress |
ISS-0111 Dispute over the pricing of variation order 7 | Training & Employment Centre Complex | High | 46 hours left | PMO director | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@chamber.sa | 25 days overdue2026-10-0322 Rabiʻ II 1448 AH | Escalated |
ISS-0128 Monthly progress reports incomplete | Entrepreneurship Centre & Co-working Spaces — with the Riyadh Region Municipality | Low | 46 hours left | Project manager | Eng. Ibrahim A. Al-GhamdiEng. Ibrahim A. Al-GhamdiDirector, Engineering Supervision of Construction ProjectsP-036i.alghamdi@chamber.sa | 18 days overdue2026-10-1029 Rabiʻ II 1448 AH | Overdue |
ISS-0120 Fixed-asset data not available for migration | Chamber ERP on Dynamics 365 | Medium | 2 days left | Project manager | Haifa S. Al-RuwailiHaifa S. Al-RuwailiSenior Financial AnalystP-037h.alruwaili@chamber.sa | In 13 days2026-11-1030 Jumada I 1448 AH | Open |
ISS-0126 Cooling-unit shipment held up at King Abdulaziz Port | Disaster Recovery Centre for the Chamber’s Systems | High | 2 days left | Project manager | Eng. Omar H. BawazirEng. Omar H. BawazirDirector, IT InfrastructureP-024o.bawazir@chamber.sa | In 6 days2026-11-0323 Jumada I 1448 AH | Open |
ISS-0117 Neighbour complaints about traffic diversions around the site | The Chamber’s New Headquarters Building | Medium | 3 days left | Project manager | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction Projects & BuildingsP-020a.asiri@chamber.sa | In 5 days2026-11-0222 Jumada I 1448 AH | In progress |
ISS-0122 Neighbouring factories objecting to the car-park entrance | Chamber Branch & Manufacturers’ Service Centre — Second Industrial City | Low | 3 days left | Project manager | Eng. Fahad T. Al-SulamiEng. Fahad T. Al-SulamiSenior Project Manager — Branches & Service CentresP-023f.alsulami@chamber.sa | In 20 days2026-11-177 Jumada II 1448 AH | Open |
ISS-0125 Users rejecting the new routing form | Correspondence & Document Management System | Medium | 3 days left | Project manager | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | In 11 days2026-11-0828 Jumada I 1448 AH | In progress |
ISS-0104 Conflicting membership-certificate requirements from the membership department and the branches | My Business Portal 2.0 — the Unified Member Journey | Medium | 4 days left | Project manager | Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Member ServicesP-006l.alharbi@chamber.sa | In 7 days2026-11-0424 Jumada I 1448 AH | In progress |