Rules & controls
Business rules, automated PMO controls, action time limits (OLA) and escalation rules.
- Active rules
- 5
- Applied, 30 days
- 22
- Time-limit compliance
- 77%
- Automatic blocks, 90 days
- 27
Of 6 rules
Times the rules applied themselves
12 requests past their time limit now
PMO controls
Strategy & performance
KPI, objective and initiative alerts: a reading coming due or late, falling below target, falling behind plan, and what awaits your approval. Change the threshold to see who would get the alert today.
| Event | Tier | Recipients | Channels | Daily digest | ||
|---|---|---|---|---|---|---|
| A KPI reading is coming due working days A KPI reading is coming due | Action needed | The KPI owner and the measurement analyst | ||||
| Performance data not updated on time working days Performance data not updated on time | Warning | The KPI owner, copying Strategy Management | ||||
| A KPI or objective falls below target % A KPI or objective falls below target | Critical | The objective owner, Strategy Management and senior management | ||||
| An initiative or programme behind its plan points An initiative or programme behind its plan | Warning | The initiative owner and the programme manager | ||||
| A KPI reading awaiting your approval A KPI reading awaiting your approval | Action needed | The approver in performance measurement, or the KPI owner | ||||
| A target change or plan change awaiting your decision A target change or plan change awaiting your decision | Action needed | The Secretary-General, and the Strategy & Projects Steering Committee members for anything above 10% |
When each notification goes, and to whom
Critical goes at once on every channel; information is gathered into a daily digest.
| Event | Tier | Recipients | Channels | Daily digest | ||
|---|---|---|---|---|---|---|
| A risk turns critical | Critical | PM, sponsor and PMO | ||||
| An approval assigned to you | Action needed | The approver | ||||
| A request nearing its time limit | Warning | Current approver | ||||
| Early slippage warning | Critical | PM and programme manager | ||||
| A document you follow is updated | For information | Followers | ||||
| Committee meeting reminder | For information | Committee members | ||||
| Timesheet not submitted | Action needed | Team member | ||||
| Reminder before the periodic update card is due | Action needed | The PM, copying the PMO |