MunjazStrategy & projects
MunjazPMO PLATFORMRiyadh ChamberRC/2025/011
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
Variations pending: 1 worth SAR 57.5K — if approved the value becomes SAR 517.5K
45% of the current value paid
Paid
207Kof a current value of SAR 460K
CST-licensed cloud hosting of the production and test environments of My Business.
Quarterly invoices in arrears, net of service-level penalties.
Payment period
30 days
Retention
0%
Released at final acceptance
Advance payment
0%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
Not applicable
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the Dynamics 365 supplier portalIntegration-ready
Supplier-portal reference: 2503880537
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry