Expected against realised benefits at 3, 6, 12 and 24 months.
Across 27 projects · 18 owners
Of the benefits measured
Off track, at risk or measurement overdue
By the end of November
71% of what was planned by now
What we invested and spent, against the value that should have been realised by today and what actually was — by portfolio.
Value realised vs planned to date
71%
SAR 23.6M realised of SAR 33.1M planned by today.
SAR 120.7M spent of SAR 263.4M
SAR 23.6M realised of SAR 33.1M
Expected lifetime value
SAR 422.3M
Value-to-investment multiple
1.60×
Planned by today (dashed frame) and actually realised
AI insight
Only 34% of the value planned to date has been realised in this portfolio, and 9 benefits across the register need a decision now.
Projects whose benefits are being measured: how much of the budget is spent, and how their benefits are doing against plan.
Bubble size = project budget, colour = health. Click a project to see its benefits.
| Category | Budget spent | Benefit realisation vs plan | Budget | Level |
|---|---|---|---|---|
| New Premium Members Centre & VIP Lounges | 53% | 100% | SAR 7.9M | At risk |
| Unified Enterprise Network for HQ & the Branches | 57% | 74% | SAR 6.6M | At risk |
| Solar Power for the Chamber’s Buildings & Branches | 57% | 106% | SAR 4.8M | On track |
| Smart Access, Visitor & Event Management at HQ & the Branches | 84% | 78% | SAR 3.7M | At risk |
| Moving the Chamber’s Systems & Website to the Cloud | 48% | 81% | SAR 2.6M | At risk |
| Shaqra Branch Rehabilitation | 35% | 105% | SAR 2.1M | On track |
| Chamber Cybersecurity Programme | 85% | 98% | SAR 1.9M | On track |
| Correspondence & Document Management System | 95% | 93% | SAR 710K | At risk |
| Riyadh Chamber Mobile App — New Release | 62% | 121% | SAR 630K | On track |
| HR Self-Service | 94% | 112% | SAR 570K | On track |
| Institutional Performance Measurement & Power BI Dashboards | 76% | 90% | SAR 490K | On track |
| Certificate of Origin & e-Attestation Automation | 97% | 87% | SAR 410K | On track |
| Entrepreneurship Fast Track Platform | 64% | 85% | SAR 320K | At risk |
| Enterprise Risk & Business Continuity Framework | 96% | 140% | SAR 180K | On track |
9 benefits: measurement overdue or below plan
Business Observatory & Data Governance · Rahaf I. Al-Nefaie
The month-3 reading has not been recorded yet.
Unified Enterprise Network for HQ & the Branches · Eng. Nayef H. Al-Buqami
Trenching permits in Riyadh’s Al-Rawdah are late, so two branches are still on the old links.
Smart Access, Visitor & Event Management at HQ & the Branches · Eng. Waleed O. Al-Juhani
A third of the installed cameras and gates are not yet on the central monitoring room.
Certificate of Origin & e-Attestation Automation · Eng. Reem K. Al-Dosari
The Second Industrial City and Exit 6 branches still check attachments by hand at peak times.
Certificate of Origin & e-Attestation Automation · Eng. Reem K. Al-Dosari
Complaints about the same documents being asked for twice when attesting.
Correspondence & Document Management System · Munirah A. Al-Khalidi
Two departments still route paper files by hand.
Moving the Chamber’s Systems & Website to the Cloud · Eng. Nayef H. Al-Buqami
Wave two slipped two months, so the old servers kept running.
Institutional Performance Measurement & Power BI Dashboards · Dr. Amal F. Al-Sudairi
Entrepreneurship Fast Track Platform · Ghada A. Al-Shahrani
Lower participation among micro-enterprises.
Every benefit with its baseline, target and readings 3, 6, 12 and 24 months after go-live, and its ratio to plan at each point.
Display options
| Baseline → target | |||||||||
|---|---|---|---|---|---|---|---|---|---|
Observatory study and report hours saved by unified master data BEN-026·Business Observatory & Data Governance | Rahaf I. Al-NefaieRahaf I. Al-NefaieDirector, Data & AIP-027r.alnefaie@chamber.sa | 0520 hours / month | Overdue | 2027-01 | 2027-07 | 2028-07 | Measurement overdue | 27 days overdue2026-10-0120 Rabiʻ II 1448 AH | |
Shorter time to issue a certificate of origin BEN-001·Certificate of Origin & e-Attestation Automation | Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the My Business Portal & Programme Manager, Digital Member JourneyP-004r.aldosari@chamber.sa | 4215 minutes | 92%31 | 90%24 | 89%18 | 2027-09 | At risk | In 337 days2027-09-3029 Rabiʻ II 1449 AH | |
Higher member satisfaction with e-attestation BEN-002·Certificate of Origin & e-Attestation Automation | Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the My Business Portal & Programme Manager, Digital Member JourneyP-004r.aldosari@chamber.sa | 64%85% | 88%71% | 93%77% | 86%82% | 2027-09 | At risk | In 337 days2027-09-3029 Rabiʻ II 1449 AH | |
Share of member services completed in the chamber app BEN-025·Riyadh Chamber Mobile App — New Release | Faisal A. Al-ShehriFaisal A. Al-ShehriDirector General, Digital Services & Portfolio Manager, Digital Services & Member ExperienceP-003f.alshehri@chamber.sa | 0%35% | 121%14.5% | 2026-12 | 2027-06 | 2028-06 | Ahead of plan | In 48 days2026-12-156 Rajab 1448 AH | |
Settlement and arbitration requests completed online BEN-011·Dispute Settlement & Commercial Arbitration Platform — Release 2 | Yousef A. Al-OmariYousef A. Al-OmariExecutive Director, Events & Trade DelegationsP-016y.alomari@chamber.sa | 0900 requests | 2026-12 | 2027-03 | 2027-09 | 2028-09 | Awaiting first reading | In 34 days2026-12-0121 Jumada II 1448 AH | |
Higher member satisfaction with digital services BEN-008·My Business Portal 2.0 — the Unified Member Journey | Faisal A. Al-ShehriFaisal A. Al-ShehriDirector General, Digital Services & Portfolio Manager, Digital Services & Member ExperienceP-003f.alshehri@chamber.sa | 68%88% | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-1210 Rabiʻ I 1449 AH | |
Lower cost per e-service transaction BEN-009·My Business Portal 2.0 — the Unified Member Journey | Faisal A. Al-ShehriFaisal A. Al-ShehriDirector General, Digital Services & Portfolio Manager, Digital Services & Member ExperienceP-003f.alshehri@chamber.sa | 4618 SAR / transaction | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-1210 Rabiʻ I 1449 AH | |
Shorter time to issue or renew a membership BEN-010·My Business Portal 2.0 — the Unified Member Journey | Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the My Business Portal & Programme Manager, Digital Member JourneyP-004r.aldosari@chamber.sa | 215 days | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-1210 Rabiʻ I 1449 AH |
After closure: did the project reach its goal, keep its budget, realise its benefits? What did it learn, what should improve?
PRJ-2026-031
Closed on 2025-09-286 Rabiʻ II 1447 AH
Review score
84
of 100
Did it reach its goal?Yes · 9/9
Yes. Certificate of origin and e-attestation went live with nine services; over 41K certificates of origin issued through them in year one.
Did it keep its budget?Yes · −2.9%
Delivered for SAR 398K against 410K, 20 days after baseline.
Were the benefits realised?Partly · 82%
82% realised: satisfaction 82% vs 85% target, 18 minutes to issue a certificate vs 15.
What did we learn?Yes · 3
Three lessons: Nafath environments, payments tied to acceptance, the vendor team.
What should improve?Partly · 2
An SMS alert before membership expiry, and linking each certificate to the business file in the My Business portal.
PRJ-2026-032
Closed on 2025-09-308 Rabiʻ II 1447 AH
Review score
91
of 100
Did it reach its goal?Yes · 14/14
Yes. 14 employee self-services automated; paper forms retired.
Did it keep its budget?Yes · −4.4%
Delivered for SAR 545K against 570K, on time.
Were the benefits realised?Yes · 108%
Hours saved beat the target by 8%; paper savings by 17%.
What did we learn?Yes · 2
Two lessons: department champions in design, and migrating historic data.
What should improve?Partly · 3
Link leave to the corporate calendar, a mobile app and manager reports; two in progress.
PRJ-2026-030
Closing
Did it reach its goal?Yes · 100%
Every deliverable done; the board approved the risk appetite.
Did it keep its budget?Yes · −3.9%
SAR 173K against 180K, on time.
Were the benefits realised?Partly · 78%
78% of risks have a response plan vs 90% targeted at 12 months.
What did we learn?Yes · 1
One lesson published; a second proposed on linking the register to Munjaz.
What should improve?Partly · —
To complete in the post-closure review session.
What you and your colleagues recorded on benefits in this session.
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