CR-2026-004My Business Portal 2.0 — the Unified Member Journey
Add membership transfer & record merge to the first release
Justification and the cost, schedule and risk impact, with a recommendation.
Impact analysis
Before and after — as it will show in the baseline if approved
Cost
+SAR 92.5KCurrent budgetSAR 4.3M
After the changeSAR 4.4M
+2.1%
Schedule
+21 d- Baseline finish2027-03-31
- New finish2027-04-21
Risk
+3Adds requirements the membership department and the branches must sign, and loads the integration team
Benefits
+7%3,200 transfer and merge requests a month digitised six months early
+7% of expected benefits
Reason for change
The membership & attestation directorate asked to bring membership transfer and record merge into the first release
Justification
About 3,200 transfer and merge requests come in a month; leaving the service for wave 2 keeps them on paper six more months and loads the Premium Members Centre and the branches
PMO recommendation
Approve with conditionsThe PMO recommends conditional approval: add the service once the Government Service Bus integration is done, and win back part of the days through CR-2026-012
Conditions
- The service does not start before the Government Service Bus integration is complete
- Approve CR-2026-012 to add integration capacity
Approval workflow
Submitted
Eng. Reem K. Al-Dosari
Done2026-10-15
PM review
Eng. Sultan F. Al-Ghamdi
Done2026-10-16
Impact analysis
Karim Haddad
Done2026-10-20
Finance & procurement
Munirah A. Al-Khalidi
Done2026-10-21
Project owner’s acceptance
Badr N. Al-Haqbani
Done2026-10-21
- 6
Change committee decision
Dr. Mohammed I. Al-Subaie
Now2026-10-29
- 7
Baseline updated
Eng. Sultan F. Al-Ghamdi
Later
Why this route
The route is built from the request’s kind and impact level under the approved authority matrix.
Impact levelModerateUp to SAR 250K and 90 days
- Impact SAR 92.5K and 21 days — «moderate», so the Change Committee decides.
- It has a financial link, so Finance & Procurement take part before the decision.
- It changes scope or deliverables, so the project owner must accept it.
Change committee vote
Members vote before or during the meeting; the decision is taken once quorum is met
- Dr. Mohammed I. Al-SubaieExecutive Director, Strategy & Institutional ExcellenceDr. Mohammed I. Al-SubaieExecutive Director, Strategy & Institutional ExcellenceP-009m.alsubaie@chamber.saChairNot voted
- Dr. Noura M. Al-OtaibiDirector, Project Management OfficeDr. Noura M. Al-OtaibiDirector, Project Management OfficeP-002n.alotaibi@chamber.saYouNot voted
- Khalid N. Al-MutairiSenior Finance & Procurement SpecialistKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@chamber.saApprove
- Munirah A. Al-KhalidiDirector General, Finance & ProcurementMunirah A. Al-KhalidiDirector General, Finance & ProcurementP-018m.alkhalidi@chamber.saApprove
- Eng. Asma S. Al-HamdanEnterprise ArchitectEng. Asma S. Al-HamdanEnterprise ArchitectP-031a.alhamdan@chamber.saApprove with conditions
- Eng. Ibrahim A. Al-GhamdiDirector, Engineering Supervision of Construction ProjectsEng. Ibrahim A. Al-GhamdiDirector, Engineering Supervision of Construction ProjectsP-036i.alghamdi@chamber.saAbstain
- Approve2
- Approve with conditions1
- Reject0
- Abstain1
Quorum met · Awaiting the change committee’s decision in meeting 42