MunjazStrategy & projects
MunjazPMO PLATFORMRiyadh ChamberRC/2025/004
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
85% of the current value paid
Paid
1.3Mof a current value of SAR 1.6M
Build and run the chamber’s 24/7 security operations centre, and apply identity and access management and the NCA Essential Cybersecurity Controls to the chamber’s systems and My Business.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
10%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the Dynamics 365 supplier portalIntegration-ready
Supplier-portal reference: 2503390446
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry