Initiation
Project charter
Objective, scope, deliverables, roles and budget
- Form no.
- RC-PMO-F04
- Template edition
- 3.0
- Version
- V2
- Form date
- 2026-07-03
- Hijri
- 18 Muharram 1448 AH
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-011
- Project
- Member 360 — Member Relationship Management on Dynamics 365
- Portfolio
- Technology & Enterprise Systems Portfolio
- Sector
- Digital Transformation & IT
- Sponsor
- Eng. Sami A. Al-Fraih
- Project manager
- Dana S. Al-Saleh
1Objective
Background
One record for every member business — its membership, transactions, enquiries, events and committees — linked to the Ministry of Commerce commercial register and the Saudi Business Center.
Project objectives
- A better member experience and service quality
- High-quality, value-adding digital core services for members
2Scope
In scope
- One record for every member business — its membership, transactions, enquiries, events and committees — linked to the Ministry of Commerce commercial register and the Saudi Business Center.
- Migration from legacy systems
- ERP integration
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
3Deliverables and milestones
| Deliverable | Due |
|---|---|
| Project management plan | 2026-07-27 |
| Main deliverable — stage 1 | 2027-04-08 |
| Main deliverable — final stage | 2027-10-15 |
| Final report | 2027-12-30 |
| Milestone | Date |
|---|---|
| Charter approved | 2026-07-03 |
| Contract signed | 2026-09-30 |
| 50% of works complete | 2027-04-08 |
| Provisional acceptance | 2027-11-17 |
| Closure | 2027-12-30 |
4RolesAuto-filled
- SponsorAuto-filled
- Eng. Sami A. Al-Fraih
- Project ownerAuto-filled
- Badr N. Al-Haqbani
- Project managerAuto-filled
- Dana S. Al-Saleh
| Stakeholder | Role |
|---|---|
| Project sponsor | Decisions and funding |
| Project owner | Accepts deliverables, owns benefits |
| Project Management Office (PMO) | Governance and compliance |
| Governance body | Role | Cadence |
|---|---|---|
| Change Committee | Approves scope, cost and schedule changes | Weekly |
| PMO Committee | Methodology compliance, data quality, stage gates | Fortnightly |
| Project management team | Day-to-day control, risks, impediments, the periodic update card | Weekly |
5BudgetAuto-filled
| Line | Amount |
|---|---|
| Main contract | SAR 865K |
| Supervision & consulting | SAR 165K |
| Internal team | SAR 110K |
| Contingency reserve (5%) | SAR 60K |
| Approved budget | SAR 1.2M |
Funding
The owning sector’s approved budget
6Success criteria and constraints
Success criteria
- Delivered within the approved budget
- On the approved date ±5%
- Target benefits within 12 months
Constraints
- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
Assumptions
- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
Approval logChain: Project charter approval · version 1
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Dana S. Al-SalehDirector, Enterprise Systems & Integration | Submitted | — | 2026-06-24 10:00 |
| 2 | PMO compliance | Methodology review | Dr. Noura M. Al-OtaibiPMO — director | Approved | — | 2026-06-27 12:30 |
| 3 | Project owner | Technical acceptance | Badr N. Al-HaqbaniProject owner | Approved | — | 2026-06-30 09:45 |
| 4 | Budget funding confirmed | Financial approval | Munirah A. Al-KhalidiFinance | Approved | — | 2026-07-01 11:10 |
| 5 | Sponsor approval | Technical acceptance | Eng. Sami A. Al-FraihProject sponsor | Approved | — | 2026-07-03 11:00 |
Signatures
PMO compliance
Dr. Noura M. Al-Otaibi
Approved2026-06-27
Project owner
Badr N. Al-Haqbani
Approved2026-06-30
Budget funding confirmed
Munirah A. Al-Khalidi
Approved2026-07-01
Sponsor approval
Eng. Sami A. Al-Fraih
Approved2026-07-03