Member 360 — Member Relationship Management on Dynamics 365
Add to watchlistOne record for every member business — its membership, transactions, enquiries, events and committees — linked to the Ministry of Commerce commercial register and the Saudi Business Center.
Budget (BAC)
Actual cost
6% of budget
Progress
Estimate at completion
SPI · CPI
Forecast finish
On baseline
PlanningStage 3 of 5
Next gate:Execution30 September 2026
- Pre-start · CompletePre-start · Complete
- Gate into «Initiation»DecisionGoDate6 May 2026Initiation · CompleteInitiation · Complete
- Gate into «Planning»DecisionGoDate5 July 2026Planning · Current stagePlanning · Current stage
- Gate into «Execution»DecisionNot held yetDate30 September 2026Execution · Not startedExecution · Not started
- Gate into «Closure»DecisionNot held yetClosure · Not startedClosure · Not started
Team & roles
3 members, about 0.8 full-time equivalents
Leadership
1 member
- Dana S. Al-SalehProject manager20%Allocated 120% across all projectsA
Core team
2 members
- Eng. Laila MansourIntegration adviser, Member 360 to My Business35%R
- Eng. Asma S. Al-HamdanMember 360 architecture & Ministry of Commerce / SBC links30%R
A AccountableR ResponsibleC ConsultedI Informed
Stakeholders
5 stakeholders, 3 of them below the engagement needed
Power / interest matrix
Pick one to see how they are handled
Keep satisfied1
high power, lower interest
Manage closely3
high power and interest
Monitor0
minimal effort
Keep informed1
high interest, lower power
Interest
Project sponsor
Eng. Sami A. Al-Fraih
Decisions and funding
Influence
Interest
Engagement level
Unaware
Resistant
Neutral
Supportive
Leading
A gap of 1 step — needs an engagement plan.
- Impact on the project
- Approves gates and changes
- Engagement plan
- Monthly briefing
Display options
| Organisation | Role | Actions | ||||||
|---|---|---|---|---|---|---|---|---|
| Eng. Sami A. Al-Fraih | Project sponsor | Decisions and funding | SupportiveLeading | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | 2026-10-14 | |||
| Badr N. Al-Haqbani | Project owner | Accepts deliverables, owns benefits | Leading | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | 2026-10-17 | |||
| Project Management Office (PMO) | Governance | Compliance and data quality | Supportive | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | 2026-10-11 | |||
| General Directorate of Financial Affairs | Internal department | Payment approval | NeutralSupportive | Haifa S. Al-RuwailiHaifa S. Al-RuwailiSenior Financial AnalystP-037h.alruwaili@chamber.sa | 2026-10-08 | |||
| End beneficiaries | Beneficiaries | Users of the outcome | NeutralSupportive | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@chamber.sa | 2026-09-20 |
Communication plan
Who needs what, when, through which channel, and who owns it.
- Project sponsorStatus and decisions neededMonthlyMeetingDana S. Al-Saleh2026-11-09
- Project ownerDeliverable status and acceptance datesFortnightlyEmailDana S. Al-Saleh2026-10-28
- PMOData and indicator updatesWeeklyDashboardDana S. Al-Saleh2026-10-25
- BeneficiariesWhat changes and whenAt milestonesNewsletterDana S. Al-SalehAt launch
Coming up
By date
- 252026-10PMODashboard · Weekly
- 282026-10Project ownerEmail · Fortnightly
- 092026-11Project sponsorMeeting · Monthly