The project with the most weight on this KPI is “My Business Portal 2.0 — the Unified Member Journey”, with 76% of the linked budget, and it is At risk. Speeding it up is the fastest way to close the gap before December.
This item’s definition as approved in the plan version in force, and every change request on it with the old and proposed values and the decision.
Approved in plan version 1.1Board resolution BRD-1447-092026-03-25·6 Shawwal 1447 AH
No change requests on this item since the plan was approved.
Corrective actions
What we are doing to bring the KPI back on track, who owns it, and by when.
Ship 6 priority e-services before year end in an interim release
Faisal A. Al-ShehriFaisal A. Al-ShehriDirector General, Digital Services & Portfolio Manager, Digital Services & Member ExperienceP-003·f.alshehri@chamber.saDue 2026-12-20In 53 days2026-12-20·11 Rajab 1448 AHMy Business Portal 2.0 — the Unified Member Journey
Open
Comments
The owner, the Performance Measurement Office and leadership discussing the readings.
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