Correspondence & Document Management System

Project name

Correspondence & Document Management System

Project code

PRJ-2026-017Copy code

Project sponsor

Sarah A. Al-QarniSarah A. Al-QarniAssistant Secretary-General, Support ServicesP-012·s.alqarni@chamber.sa

Project manager

Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025·d.alsaleh@chamber.sa

Project owner

Munirah A. Al-KhalidiMunirah A. Al-KhalidiDirector General, Finance & ProcurementP-018·m.alkhalidi@chamber.sa

Portfolio & programme

Technology & Enterprise Systems PortfolioEnterprise Systems & Dynamics 365 Programme

Type & methodology

IT · Waterfall

Current phase

5Closure

Incoming and outgoing correspondence automated, with an archive of the chamber’s documents and its board and committee minutes.

1. 1Streamlined governance and dependable technology
2. 2Financial sustainability

1. 1Migration from legacy systems
2. 2ERP integration
3. 3Essential cybersecurity controls

1. Charter approved⁦2025-01-17⁩
2. Contract signed⁦2025-04-28⁩
3. 50% of works complete⁦2025-12-01⁩
4. Provisional acceptance⁦2026-08-11⁩
5. Closure⁦2026-09-30⁩

• MediumHigh UAT defect count in the outgoing-mail module

• Stay within the approved budget
• Comply with the Government Tenders & Procurement Law

• Named internal staff available throughout
• Approvals land within the workflow’s action time limits

• Project sponsorDecisions and funding
• Project ownerAccepts deliverables, owns benefits
• Project Management Office (PMO)Governance and compliance

1. 1Delivered within the approved budget
2. 2On the approved date ⁦±5%⁩
3. 3⁦Target benefits within 12 months⁩

• Change CommitteeApproves scope, cost and schedule changesWeekly
• PMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
• Project management teamDay-to-day control, risks, impediments, the periodic update cardWeekly