PRJ-2026-014At risk4ExecutionHybridIn progress
My Business Portal 2.0 — the Unified Member Journey
Remove from watchlist68 member e-services in one journey — membership and renewal, e-attestation, certificates of origin, document verification and appointments — with Nafath sign-in and links to the Ministry of Commerce and the Saudi Business Center.
Project managerEng. Sultan F. Al-GhamdiProject sponsorEng. Majed S. Al-RasheedProgrammeDigital Member Journey Programme
Early warning: 74% chance of slipping within 45 days
Budget (BAC)
SAR 4.3M
Actual cost
SAR 2.6M
60% of budget
Progress
58%Awaiting acceptance 23%
Estimate at completion
SAR 4.5M
SAR +180K
SPI · CPI
0.87Schedule performance index · 0.870.96Cost performance index · 0.96
Forecast finish
2027-05-12
42 days behind baseline
ExecutionStage 4 of 5
Next gate:Closure31 March 2027
- Pre-start · CompletePre-start · Complete
- Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
- Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
- Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
- Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started
Team & roles
16 members, about 6.4 full-time equivalents
Leadership
4 members
- Eng. Sultan F. Al-GhamdiProject manager100%Allocated 115% across all projectsA
- Eng. Reem K. Al-DosariProgramme manager (oversight)20%C
- Eng. Majed S. Al-RasheedProject sponsor20%R
- Badr N. Al-HaqbaniProject owner15%R
Core team
4 members
- Hussam T. Al-QurashiLead integration engineer100%Allocated 135% across all projectsR
- Lama S. Al-HarbiSenior business analyst80%Allocated 120% across all projectsR
- Joud N. Al-AhmadiQA & test lead70%Allocated 110% across all projectsR
- Nouf M. Al-BalawiChange management specialist30%R
Specialists
5 members
- Eng. Asma S. Al-HamdanEnterprise architect30%C
- Rakan F. Al-MohammadiData engineer (migration)30%R
- Khalid N. Al-MutairiFinance & contracts officer20%I
- Eng. Yasser M. Al-ZahraniCybersecurity lead15%C
- Eng. Saad M. Al-DosariCloud & integration engineer15%R
Vendor team & advisers
3 members
- Maha F. Al-KhathamiFront-end developer40%R
- Karim HaddadDigital delivery adviser30%C
- Eng. Laila MansourArchitecture & integration adviser25%C
- Open seatIntegration engineer (vendor) — since 11 October
- Open seatIntegration engineer (vendor) — since 11 October
A AccountableR ResponsibleC ConsultedI Informed
Stakeholders
12 stakeholders, 8 of them below the engagement needed
Power / interest matrix
Pick one to see how they are handled
Power & influence
Keep satisfied3
high power, lower interest
Manage closely7
high power and interest
Monitor0
minimal effort
Keep informed2
high interest, lower power
Interest
Executive Director, Digital Transformation — project sponsor
Eng. Majed Al-Rasheed
Sponsor — decisions and funding
Influence
Interest
Engagement level
Unaware
Resistant
Neutral
Supportive
Now
Leading
At the level needed.
- Impact on the project
- Approves gates and major changes
- Engagement plan
- Monthly briefing, direct escalation within 48 h
Last contact2026-10-21
12 results
Display options
| Organisation | Role | Actions | ||||||
|---|---|---|---|---|---|---|---|---|
| Eng. Majed Al-Rasheed | Executive Director, Digital Transformation — project sponsor | Sponsor — decisions and funding | Leading | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, My Business Portal 2.0P-005s.alghamdi@chamber.sa | 2026-10-21 | |||
| Dr. Abdullah Al-Qahtani | Secretary-General of the chamber | Steering Committee chair | SupportiveLeading | Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the My Business Portal & Programme Manager, Digital Member JourneyP-004r.aldosari@chamber.sa | 2026-09-15 | |||
| Ministry of Commerce | Supervisor of the chambers of commerce, owner of the commercial-register data | Supervisor and owner of the commercial-register data | NeutralSupportive | Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Member ServicesP-006l.alharbi@chamber.sa | 2026-10-27 | |||
| National Information Center (Nafath) | Integration partner | National identity provider | NeutralSupportive | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@chamber.sa | 2026-10-26 | |||
| Badr Al-Haqbani | Membership & Attestation — project owner | Owner of the membership & attestation services | SupportiveLeading | Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Member ServicesP-006l.alharbi@chamber.sa | 2026-10-23 | |||
| National Cybersecurity Authority | Regulator | Cybersecurity regulator | NeutralSupportive | Eng. Yasser M. Al-ZahraniEng. Yasser M. Al-ZahraniDirector, CybersecurityP-026y.alzahrani@chamber.sa | 2026-09-02 | |||
| Munirah Al-Khalidi | General Directorate of Finance & Procurement | Approves payments and certificates | Supportive | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@chamber.sa | 2026-10-12 | |||
| Eng. Waleed Al-Juhani | Facilities O&M — owner of members’ service-hall readiness | Owner of members’ service-hall readiness | ResistantSupportive | Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the My Business Portal & Programme Manager, Digital Member JourneyP-004r.aldosari@chamber.sa | 2026-10-08 | |||
| Member businesses and their authorised signatories | Beneficiaries | Beneficiaries: member businesses and their signatories | NeutralSupportive | Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Member ServicesP-006l.alharbi@chamber.sa | 2026-10-14 | |||
| Digital Platforms Solutions Co. | Main vendor | Main build & run vendor | Supportive | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, My Business Portal 2.0P-005s.alghamdi@chamber.sa | 2026-10-26 |
1–10 of 12
Communication plan
Who needs what, when, through which channel, and who owns it.
AudienceWhat they needWhenChannelOwnerNext
- Steering CommitteeOverall status, variances, decisions neededMonthlyMeetingEng. Sultan F. Al-Ghamdi2026-11-17
- Project sponsorThe periodic update card and top five risksWeeklyReportEng. Sultan F. Al-Ghamdi2026-11-01
- Change CommitteeChange requests and impact analysisWeeklyMeetingEng. Sultan F. Al-Ghamdi2026-10-29
- Service-owning departments and branchesPending requirements and sprint demosFortnightlyWorkshopLama S. Al-Harbi2026-10-30
- Ministry of CommerceRelease plan and the commercial-register link statusAt milestonesFormal letterLama S. Al-Harbi2026-11-12
- National Information Center (Nafath)Environment readiness and integration issuesWeeklyMeetingHussam T. Al-Qurashi2026-11-02Overdue
- Membership, attestation and branch staffWhat changes in their work, training datesMonthlyNewsletterNouf M. Al-Balawi2026-11-05
- Member businesses and their signatoriesNew e-services and launch datesAt milestonesSMSNouf M. Al-BalawiAt launch
- Main vendorActions due and performance against contractWeeklyMeetingEng. Sultan F. Al-Ghamdi2026-11-02
- Leadership and watchersPerformance and early warningsDailyDashboardDr. Noura M. Al-Otaibi2026-10-29
Coming up
By date
- 292026-10Change CommitteeMeeting · Weekly
- 292026-10Leadership and watchersDashboard · Daily
- 302026-10Service-owning departments and branchesWorkshop · Fortnightly
- 012026-11Project sponsorReport · Weekly
- 022026-11National Information Center (Nafath)Meeting · Weekly
- 022026-11Main vendorMeeting · Weekly