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Portfolio · PF-DT

Member Services & Business Voice Portfolio

At risk

The My Business portal and app, certificate-of-origin automation and the dispute-settlement platform, the business observatory, the committee recommendations tracker and the Riyadh Economic Forum.

What-if scenarios
Approved budget
SAR 15.2M

incl. SAR 485K unallocated reserve

Actual spend
SAR 4.9M

⁦32%⁩ of budget

EAC
SAR 14.9M−2.0%

Estimate at completion

Expected value
SAR 32M

⁦14%⁩ realised

Health score
74−5

was ⁦79⁩ in May

Manager

Faisal A. Al-Shehri

Director General, Digital Services & Portfolio Manager, Digital Services & Member Experience

Owner

Eng. Majed S. Al-Rasheed

Executive Director, Digital Transformation & IT

AI insight

⁦2⁩ projects in this portfolio are pulling its health down

Most of it comes from “⁦My Business Portal 2⁩.⁦0⁩ — the Unified Member Journey” (SPI ⁦0.87⁩) and “Business Observatory & Data Governance” (SPI ⁦0.89⁩). Fixing those two lifts the portfolio towards ⁦83⁩ within two quarters.

Confidence⁦81%⁩

Weighted portfolio progress

Σ each project’s relative weight × its actual progress, under the approved project weight model

What each project adds to portfolio progress

The project’s weight from the model, its relative weight among the portfolio’s counted projects, and what it adds

ProjectProject weightRelative weightActual progressWeight × progress
My Business Portal 2.0 — the Unified Member Journey88.0⁦21.8%⁩⁦58%⁩⁦12.6%⁩
Business Observatory & Data Governance70.0⁦17.3%⁩⁦62%⁩⁦10.7%⁩
Sectoral Committee Recommendations Tracker66.0⁦16.3%⁩⁦1%⁩⁦0.2%⁩
Dispute Settlement & Commercial Arbitration Platform — Release 263.0⁦15.6%⁩⁦91%⁩⁦14.2%⁩
Riyadh Chamber Mobile App — New Release63.0⁦15.6%⁩⁦64%⁩⁦10.0%⁩
Certificate of Origin & e-Attestation Automation54.0⁦13.4%⁩⁦100%⁩⁦13.4%⁩
Riyadh Economic Forum — 13th EditionLeft out — proposed64.0—⁦0%⁩—
Portfolio progress⁦61.1%⁩

How it is computed

⁦61.1%⁩

Portfolio progress = Σ (project relative weight × actual progress). Relative weight = the project’s weight ÷ the weights of the counted projects, so they add up to 100%.

  • · Proposed and cancelled projects never count.
  • · Left out of this portfolio now: ⁦1⁩
  • · For comparison: weighting by budget alone gives ⁦32.8%⁩

Suspended projects

Open the project weight model

Portfolio health & performance

The health score from eight weighted dimensions, and the schedule and cost indices over six months.

Health-score breakdown

Score × weight = points

74At risk
DimensionScoreWeightPoints
Schedule68⁦20%⁩13.6
Cost84⁦20%⁩16.8
Risk62⁦15%⁩9.3
Scope80⁦10%⁩8.0
Quality82⁦10%⁩8.2
Resources66⁦10%⁩6.6
Stakeholders78⁦5%⁩3.9
Benefits76⁦10%⁩7.6
Total74

Health-score trend

May – October 2026

7974

Financial & schedule performance

May – October 2026

Both indices over time

  • Schedule performance index
  • Cost performance index

Portfolio project map

risk across, strategic value up, bubble size by budget. Click a bubble for a quick look at the project.

Portfolio project map

  • On track
  • At risk
Approved budget · SAR 6M

Funding priority order

Rank the projects for funding; your order is kept and goes to the 2027 planning cycle.

  1. 1My Business Portal 2.0 — the Unified Member JourneyPRJ-2026-014·Priority score 91At risk
  2. 2Dispute Settlement & Commercial Arbitration Platform — Release 2PRJ-2026-008·Priority score 80On track
  3. 3Riyadh Chamber Mobile App — New ReleasePRJ-2026-015·Priority score 78On track
  4. 4Sectoral Committee Recommendations TrackerPRJ-2026-023·Priority score 76On track
  5. 5Business Observatory & Data GovernancePRJ-2026-016·Priority score 72At risk
  6. 6Riyadh Economic Forum — 13th EditionPRJ-2026-035·Priority score 52On track

Portfolio priorities 2026–2027

  • Launch My Business Portal 2.0 by Q2 2027The portfolio’s critical path — the chamber app and the dispute-settlement link to the membership file depend on it.
  • Lift chamber services fully available online to 80%Tied directly to the member digital-satisfaction KPI that is behind target.
  • Publish Business Observatory indicators and committee-recommendation tracking on governed dataConditional on the member-business and commercial-register data catalogue being complete.

Objectives & KPIs

Why the portfolio exists: the strategic objectives it serves and the KPIs its projects move.

Budget & value

Where the budget goes, why the forecast differs from it, and the value it returns.

From approved budget to estimate at completion

Each programme’s gap between its projects’ budget and their forecast

From approved budget to estimate at completion
  • Total
  • Increase
  • Decrease
From approved budget to estimate at completion
CategoryChangeRunning total
Approved budgetSAR 15.2MSAR 15.2M
Unallocated reserve−SAR 485KSAR 14.8M
Digital Member Journey Programme+SAR 126KSAR 14.9M
Business Observatory & Recommendations Programme+SAR 57KSAR 14.9M
Projects outside a programmeSAR 0SAR 14.9M
Estimate at completionSAR 14.9MSAR 14.9M

Budget use

4.9M/ 15.2M302Kprojected saving(⁦2.0%⁩)
Actual spend
4.9M
Committed
6.2M
Approved budget
15.2M
Estimate at completion
14.9M

Expected-value mix

Expected-value mix

SAR 32M

Expected value

  • Time savedSAR 10.9M⁦34%⁩
  • Beneficiary satisfactionSAR 8.3M⁦26%⁩
  • Cost savingSAR 7M⁦22%⁩
  • RevenueSAR 5.8M⁦18%⁩
Expected-value mix
CategoryValueShare
Time savedSAR 10.9M⁦34%⁩
Beneficiary satisfactionSAR 8.3M⁦26%⁩
Cost savingSAR 7M⁦22%⁩
RevenueSAR 5.8M⁦18%⁩
TotalSAR 32M⁦100%⁩

SAR 4.6M

Expected value SAR 32M

⁦78%⁩ of what was planned by today

Programmes & projects

A programme’s performance is computed from its projects. Click a project for a quick look.

⁦7⁩ results
Export CSV
Riyadh Economic Forum — 13th EditionPRJ-2026-035—1Pre-startOn track⁦0%⁩—P3P3 · Medium priority — score ⁦52⁩ of 1006M6M⁦0.0%⁩1.00Schedule performance index · 1.001.00Cost performance index · 1.00Risk score · Good
My Business Portal 2.0 — the Unified Member JourneyPRJ-2026-014PG-014ExecutionAt risk⁦58%⁩⁦21.8%⁩P1P1 · Top priority — score ⁦91⁩ of 1004.3M4.5M⁦+4.2%⁩0.87Schedule performance index · 0.870.96Cost performance index · 0.96Risk score · Weak
Sectoral Committee Recommendations TrackerPRJ-2026-023PG-022InitiationOn track⁦1%⁩⁦16.3%⁩P1P1 · Top priority — score ⁦76⁩ of 1001.4M1.4M⁦0.0%⁩1.00Schedule performance index · 1.001.00Cost performance index · 1.00Risk score · Good
Business Observatory & Data GovernancePRJ-2026-016PG-024ExecutionAt risk⁦62%⁩⁦17.3%⁩P2P2 · High priority — score ⁦72⁩ of 1001.1M1.1M⁦+5.3%⁩0.89Schedule performance index · 0.890.95Cost performance index · 0.95Risk score · Fair
Dispute Settlement & Commercial Arbitration Platform — Release 2PRJ-2026-008PG-014ExecutionOn track⁦91%⁩⁦15.6%⁩P1P1 · Top priority — score ⁦80⁩ of 100920K902K⁦−2.0%⁩1.01Schedule performance index · 1.011.02Cost performance index · 1.02Risk score · Good
Riyadh Chamber Mobile App — New ReleasePRJ-2026-015PG-014ExecutionOn track⁦64%⁩⁦15.6%⁩P1P1 · Top priority — score ⁦78⁩ of 100630K606K⁦−3.8%⁩1.02Schedule performance index · 1.021.04Cost performance index · 1.04Risk score · Good
Certificate of Origin & e-Attestation AutomationPRJ-2026-031PG-015ClosureOn track⁦100%⁩⁦13.4%⁩P1P1 · Top priority — score ⁦75⁩ of 100410K398K⁦−2.9%⁩1.00Schedule performance index · 1.001.03Cost performance index · 1.03Risk score · Excellent
Total · 714.8M14.9M
⁦1⁩–⁦7⁩ of ⁦7⁩

Portfolio risks

Open threats across the portfolio’s projects. Click a cell on the map to filter the list.

Open-risk heat map

11 risks

Open-risk heat map
  • Critical0
  • High2
  • Medium7
  • Low2
  • Risks 11
Probability
5
4
3
2
1
12345

Impact

Open-risk heat map
Probability \ Impact12345
50 · Low0 · Medium0 · High0 · Critical0 · Critical
40 · Low0 · Medium0 · Medium2 · High0 · Critical
30 · Low0 · Low4 · Medium2 · Medium0 · High
20 · Low0 · Low2 · Low1 · Medium0 · Medium
10 · Low0 · Low0 · Low0 · Low0 · Low

Latest on this portfolio

26 October 2026

  1. Gate decision: Strategy & Projects Steering Committee Conditional Go DEC-2026-042Committee recommendations tracker passed into planning with conditions

    2026-10-26 10:00

15 September 2026

  1. Gate decision: Strategy & Projects Steering Committee Conditional Go DEC-2026-031Corrective plan approved for My Business Portal 2.0

    2026-09-15 10:00
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