MunjazStrategy & projects
MunjazPMO PLATFORMClosure
Project closure & handover
Performance, handover, open commitments and lessons learned
- Form no.
- RC-PMO-F12
- Template edition
- 2.0
- Version
- V2
- Form date
- 2025-09-28
- Hijri
- 6 Rabiʻ II 1447 AH
ApprovedPRJ-2026-031Certificate of Origin & e-Attestation Automation
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-031
- Project
- Certificate of Origin & e-Attestation Automation
- Portfolio
- Member Services & Business Voice Portfolio
- Sector
- Member Experience & Business Development Sector
- Sponsor
- Eng. Majed S. Al-Rasheed
- Project manager
- Karim Haddad
1PerformanceAuto-filled
Approved budget
SAR 410K
Actual cost
SAR 398K
Cost variance
SAR +12K
Schedule variance
+20 days
| Post-implementation question | Verdict | Answer |
|---|---|---|
| Did the project meet its goal? | Yes | Yes. Certificate of origin and e-attestation went live with nine services; over 41K certificates of origin issued through them in year one. |
| Was it delivered within budget? | Yes | Delivered for SAR 398K against 410K, 20 days after baseline. |
| Are the benefits showing? | Partly | 82% realised: satisfaction 82% vs 85% target, 18 minutes to issue a certificate vs 15. |
| Were the lessons captured? | Yes | Three lessons: Nafath environments, payments tied to acceptance, the vendor team. |
| What to improve next time? | Partly | An SMS alert before membership expiry, and linking each certificate to the business file in the My Business portal. |
2HandoverAuto-filled
| Item | State | Owner | Evidence |
|---|---|---|---|
| Final acceptance of deliverables | Done | Faisal A. Al-Shehri | Final acceptance of 9 deliverables, no open findings |
| Financial settlement | Done | Khalid N. Al-Mutairi | Actual SAR 398K of 410K — SAR 12K returned to budget |
| Contracts closed | Done | Khalid N. Al-Mutairi | Contract RC/2024/009 closed, retention released |
| Documents archived | Done | Karim Haddad | 64 documents archived with their classification |
| Lessons learned | Done | Karim Haddad | 3 lessons published, cited 13 times since |
| Benefits handed to their owner | Done | Eng. Reem K. Al-Dosari | Eng. Reem Al-Dosari owns two benefits with a 24-month plan |
| Final report | Done | Karim Haddad | Final report approved by the sponsor and the PMO |
| Benefit | New owner | Handover |
|---|---|---|
| Shorter time to issue a certificate of origin | Eng. Reem K. Al-Dosari | Accepted |
| Higher member satisfaction with e-attestation | Eng. Reem K. Al-Dosari | Accepted |
3Open commitments
| Commitment | Owner | Due |
|---|---|---|
| No open commitments — the file is complete | ||
4Lessons learnedAuto-filled
- Book Nafath test environments three months before build
- Tie payments to accepted deliverables, not elapsed time
Approval logChain: Project closure & handover approval · version 1
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Karim HaddadSenior Digital Delivery Consultant — PMO | Submitted | — | 2025-09-16 12:03 |
| 2 | Closure file completeness | Methodology review | Ghada A. Al-ShahraniPMO — analyst | Approved | — | 2025-09-21 14:53 |
| 3 | Handover accepted — project owner | Technical acceptance | Badr N. Al-HaqbaniProject owner | Approved | — | 2025-09-22 09:00 |
| 4 | Final financial settlement | Financial approval | Munirah A. Al-KhalidiFinance | Approved | — | 2025-09-23 09:06 |
| 5 | Contracts closed, guarantees released | Financial approval | Mazen A. Al-HazmiProcurement & contracts | Approved | — | 2025-09-25 10:43 |
| 6 | Project Approval Committee | Technical acceptance | Dr. Noura M. Al-OtaibiProject Approval Committee | Approved | — | 2025-10-01 12:21 |
Signatures
Closure file completeness
Ghada A. Al-Shahrani
Approved2025-09-21
Handover accepted — project owner
Badr N. Al-Haqbani
Approved2025-09-22
Final financial settlement
Munirah A. Al-Khalidi
Approved2025-09-23
Contracts closed, guarantees released
Mazen A. Al-Hazmi
Approved2025-09-25
Project Approval Committee
Dr. Noura M. Al-Otaibi
Approved2025-10-01