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PRJ-2026-014At risk4ExecutionHybridIn progress

My Business Portal 2.0 — the Unified Member Journey

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68 member e-services in one journey — membership and renewal, e-attestation, certificates of origin, document verification and appointments — with Nafath sign-in and links to the Ministry of Commerce and the Saudi Business Center.

Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SAR 4.3M

Actual cost

SAR 2.6M

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SAR 4.5M

SAR +180K

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Project status card

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Project status card

28 October 2026 · 17 Jumada I 1448 AH

My Business Portal 2.0 — the Unified Member Journey

PRJ-2026-014 · Digital Transformation & IT · Strategic · WP-2025-014

In progressAt risk4ExecutionProject manager: Eng. Sultan F. Al-Ghamdi · Sponsor: Eng. Majed S. Al-Rasheed
Progress
⁦58%⁩ / ⁦67%⁩
SPI · CPI
0.87 · 0.96
Spend
SAR 2.6M / SAR 4.3M
Estimate at completion
SAR 4.5M

Schedule

⁦9%⁩ behind⁦58%⁩

Planned to date ⁦67%⁩

Forecast finish: 2027-05-126 Dhuʻl-Hijjah 1448 AH · 42 days late

SPI0.87Schedule performance index · 0.87CPI0.96Cost performance index · 0.96

Health dimensions

At risk

Last update: 2026-10-2716 Jumada I 1448 AH · Up to date

Deliverables

⁦2⁩ of ⁦8⁩ due deliverables accepted on time (⁦25%⁩)

Next milestones

  • Wave 1 development complete (24 services)2026-11-122 Jumada II 1448 AH
  • Nafath & Government Service Bus integration complete2026-12-101 Rajab 1448 AH
  • Penetration test passed, security sign-off2027-01-2820 Shaʻban 1448 AH
  • User acceptance testing complete2027-03-146 Shawwal 1448 AH

Top risks

  • Nafath and Government Service Bus integration interfaces not ready on time16
  • Shortage of integration and back-end engineers on the vendor team16
  • Late sign-off of membership and attestation requirements by the owning departments12
  • Possible critical findings in the pre-launch penetration test12

Open impediments

  • Shared Nafath test environment down for 9 days · Escalated
  • Vendor late delivering updated Government Service Bus interface specs · Open
  • Two vendor integration engineers withdrawn with no replacement · Overdue

Decisions and changes waiting

  • Review the returned data migration plan
  • Replacement plan for the vendor integration engineers
  • Access request: integration adviser on the My Business Portal 2.0 project
  • CR-2026-004 · Add membership transfer & record merge to the first release

Copilot summary

The project is 58% complete against 67% planned (SPI 0.87) and is forecast to finish on 12 May 2027 instead of 31 March 2027 — 42 days late. The slip sits in national-systems and agency integration (41% done) and the “Wave 1 complete” milestone, which missed 30 September and is now forecast for 12 November.

Three main causes: (1) the shared Nafath test environment was down for 9 days; (2) two vendor integration engineers left with no replacement — an impediment now overdue; (3) internal resource strain — the lead integration engineer is at 135% and shared with the mobile app. The membership-data migration plan was also returned for rework.

Riyadh Chamber of Commerce & Industry · prepared by Eng. Sultan F. Al-Ghamdi in MunjazInternal

Status: At risk ·Project page

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