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PRJ-2026-008On track4ExecutionScrumIn progress

Dispute Settlement & Commercial Arbitration Platform — Release 2

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Online filing of amicable-settlement and arbitration requests between businesses, the roster of accredited arbitrators and conciliators, and remote settlement sessions and their records.

Budget (BAC)

SAR 920K

Actual cost

SAR 821K

⁦89%⁩ of budget

Progress

⁦91%⁩Awaiting acceptance ⁦5%⁩

Estimate at completion

SAR 902K

SPI · CPI

1.01Schedule performance index · 1.011.02Cost performance index · 1.02

Forecast finish

⁦2026-11-26⁩

On baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure15 October 2026

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate5 March 2025Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionGoDate4 May 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionGoDate4 August 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate15 October 2026Closure · Not startedClosure · Not started

Project proposal & feasibility study

Justification, objectives, benefits, cost and initial risks

Riyadh ChamberMunjazStrategy & projectsMunjazPMO PLATFORM

Proposal

Project proposal & feasibility study

Justification, objectives, benefits, cost and initial risks

Form no.
RC-PMO-F01
Template edition
2.1
Version
V2
Form date
⁦2024-10-06⁩
Hijri
3 Rabiʻ II 1446 AH
ApprovedDMD-2026-008Dispute Settlement & Commercial Arbitration Platform — Release 2

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-008
Project
Dispute Settlement & Commercial Arbitration Platform — Release 2
Portfolio
Member Services & Business Voice Portfolio
Sector
Legal Affairs
Sponsor
Eng. Ziyad A. Al-Dakheel
Project manager
Karim Haddad

1The proposalAuto-filled

TitleAuto-filled
Dispute Settlement & Commercial Arbitration Platform — Release 2
Proposed byAuto-filled
Karim Haddad
DepartmentAuto-filled
Dispute Settlement & Commercial Arbitration Department
Submitted onAuto-filled
⁦2024-10-06⁩
Proposal numberAuto-filled
DMD-2026-008

2Justification

Online filing of amicable-settlement and arbitration requests between businesses, the roster of accredited arbitrators and conciliators, and remote settlement sessions and their records.

3Objectives

  1. High-quality, value-adding digital core services for members
  2. A better member experience and service quality

Strategic objectives served

  • SO-2.1 — High-quality, value-adding digital core services for members
  • SO-2.2 — A better member experience and service quality

4Expected benefits

KindBenefit
ProductivitySettlement and arbitration requests completed online — target 900 requests

5Cost & feasibility

Estimated cost

SAR 920K

Funding

The owning sector’s approved budget

Cost lineAmount
Main contractSAR 660K
Supervision & consultingSAR 130K
Internal teamSAR 85K
Contingency reserve (5%)SAR 45K
TotalSAR 920K

6Initial risks

RiskLevelProposed response
No initial risks recorded

Approval logChain: Proposal & feasibility approval · version ⁦4⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Karim HaddadSenior Digital Delivery Consultant — PMOSubmitted—⁦2024-10-06⁩ 10:13
2Line manager endorsementTechnical acceptanceEng. Reem K. Al-DosariThe requester’s line managerApproved—⁦2024-10-08⁩ 14:23
3PMO reviewMethodology reviewGhada A. Al-ShahraniPMO — analystApproved—⁦2024-10-09⁩ 09:30
4Portfolio manager reviewTechnical acceptanceFaisal A. Al-ShehriPortfolio managerApprovedConsistent with the portfolio plan and its priorities.⁦2024-10-13⁩ 10:37
5Cost & funding reviewFinancial approvalApproval engineFinancePre-breach alert—⁦2024-10-16⁩ 08:00
6Cost & funding reviewFinancial approvalMunirah A. Al-KhalidiFinanceApproved—⁦2024-10-17⁩ 10:49
7Project Approval CommitteeTechnical acceptanceDr. Noura M. Al-OtaibiProject Approval CommitteeApproved—⁦2024-10-23⁩ 12:51

Signatures

Line manager endorsement

Eng. Reem K. Al-Dosari

Approved⁦2024-10-08⁩

PMO review

Ghada A. Al-Shahrani

Approved⁦2024-10-09⁩

Portfolio manager review

Faisal A. Al-Shehri

Approved⁦2024-10-13⁩

Cost & funding review

Munirah A. Al-Khalidi

Approved⁦2024-10-17⁩

Project Approval Committee

Dr. Noura M. Al-Otaibi

Approved⁦2024-10-23⁩

Issued from Munjaz — Riyadh Chamber · ⁦2026-10-28⁩Form RC-PMO-F01 · version V2

Project proposal & feasibility study

Prints the form and its approval log on A4.

Project charter

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

Chain: Proposal & feasibility approval · version ⁦4⁩

Submitted by Karim Haddad on ⁦2024-10-06⁩

  1. Technical acceptance

    Line manager endorsement

    Eng. Reem K. Al-Dosari · The requester’s line manager

    Approved · ⁦2024-10-08⁩ at ⁦14:23⁩

  2. Methodology review

    PMO review

    Ghada A. Al-Shahrani · PMO — analyst

    Approved · ⁦2024-10-09⁩ at ⁦09:30⁩

  3. Technical acceptance

    Portfolio manager review

    Faisal A. Al-Shehri · Portfolio manager

    Approved · ⁦2024-10-13⁩ at ⁦10:37⁩

    Consistent with the portfolio plan and its priorities.

  4. Financial approval

    Cost & funding review

    Munirah A. Al-Khalidi · Finance

    On the path because: Financial link?

    Approved · ⁦2024-10-17⁩ at ⁦10:49⁩

  5. Technical acceptance

    Project Approval Committee

    Dr. Noura M. Al-Otaibi · Project Approval Committee

    Approved · ⁦2024-10-23⁩ at ⁦12:51⁩

Approval complete — the form is approved and in force.

Previous versions

Every version is kept with its status and what changed.

  1. V2ApprovedCurrent⁦2024-10-27⁩

    Approved after the PMO’s comments

    • Cost estimate updated after indicative quotes
    • Initial risks and their responses added

    Karim Haddad

  2. V1Returned for edit⁦2024-10-06⁩

    First draft — returned to complete the cost and risks

    • First version of the proposal

    Karim Haddad

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