MunjazStrategy & projects
MunjazPMO PLATFORMInitiation
Project charter
Objective, scope, deliverables, roles and budget
- Form no.
- RC-PMO-F04
- Template edition
- 3.0
- Version
- V2
- Form date
- 2025-05-02
- Hijri
- 4 Dhuʻl-Qiʻdah 1446 AH
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-008
- Project
- Dispute Settlement & Commercial Arbitration Platform — Release 2
- Portfolio
- Member Services & Business Voice Portfolio
- Sector
- Legal Affairs
- Sponsor
- Eng. Ziyad A. Al-Dakheel
- Project manager
- Karim Haddad
1Objective
Background
Online filing of amicable-settlement and arbitration requests between businesses, the roster of accredited arbitrators and conciliators, and remote settlement sessions and their records.
Project objectives
- High-quality, value-adding digital core services for members
- A better member experience and service quality
2Scope
In scope
- Online filing of amicable-settlement and arbitration requests between businesses, the roster of accredited arbitrators and conciliators, and remote settlement sessions and their records.
- Single sign-on through Nafath
- Integration with internal systems
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
3Deliverables and milestones
| Deliverable | Due |
|---|---|
| Project management plan | 2025-05-27 |
| Main deliverable — stage 1 | 2026-02-22 |
| Main deliverable — final stage | 2026-09-11 |
| Final report | 2026-11-30 |
| Milestone | Date |
|---|---|
| Charter approved | 2025-05-02 |
| Contract signed | 2025-08-04 |
| 50% of works complete | 2026-02-22 |
| Provisional acceptance | 2026-10-15 |
| Closure | 2026-11-30 |
4RolesAuto-filled
- SponsorAuto-filled
- Eng. Ziyad A. Al-Dakheel
- Project ownerAuto-filled
- Dr. Lina S. Al-Hazzani
- Project managerAuto-filled
- Karim Haddad
| Stakeholder | Role |
|---|---|
| Project sponsor | Decisions and funding |
| Project owner | Accepts deliverables, owns benefits |
| Project Management Office (PMO) | Governance and compliance |
| Governance body | Role | Cadence |
|---|---|---|
| Change Committee | Approves scope, cost and schedule changes | Weekly |
| PMO Committee | Methodology compliance, data quality, stage gates | Fortnightly |
| Project management team | Day-to-day control, risks, impediments, the periodic update card | Weekly |
5BudgetAuto-filled
| Line | Amount |
|---|---|
| Main contract | SAR 660K |
| Supervision & consulting | SAR 130K |
| Internal team | SAR 85K |
| Contingency reserve (5%) | SAR 45K |
| Approved budget | SAR 920K |
Funding
The owning sector’s approved budget
6Success criteria and constraints
Success criteria
- Delivered within the approved budget
- On the approved date ±5%
- Target benefits within 12 months
Constraints
- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
Assumptions
- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
Approval logChain: Project charter approval · version 1
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Karim HaddadSenior Digital Delivery Consultant — PMO | Submitted | — | 2025-04-23 10:00 |
| 2 | PMO compliance | Methodology review | Dr. Noura M. Al-OtaibiPMO — director | Approved | — | 2025-04-26 12:30 |
| 3 | Project owner | Technical acceptance | Dr. Lina S. Al-HazzaniProject owner | Approved | — | 2025-04-29 09:45 |
| 4 | Budget funding confirmed | Financial approval | Munirah A. Al-KhalidiFinance | Approved | — | 2025-04-30 11:10 |
| 5 | Sponsor approval | Technical acceptance | Eng. Ziyad A. Al-DakheelProject sponsor | Approved | — | 2025-05-02 11:00 |
Signatures
PMO compliance
Dr. Noura M. Al-Otaibi
Approved2025-04-26
Project owner
Dr. Lina S. Al-Hazzani
Approved2025-04-29
Budget funding confirmed
Munirah A. Al-Khalidi
Approved2025-04-30
Sponsor approval
Eng. Ziyad A. Al-Dakheel
Approved2025-05-02